Frequently Asked Questions FAQ

Frequently Asked Questions, information

Please note, the gates are shut overnight between 10:30pm and 6:30am. We are able to take payment in advance of your stay. Simply create an account on our website with the same email address used to make the booking and you will be able to amend your booking and make payment. Alternatively, you can make payment on site but we are only able to accept cash on site.

PLEASE NOTE: , Your refund will be minus (deposit) as your deposit is non-refundable.

What time is check-in and check-out?

Check-in time is anytime on your day of arrival.Check-out time is by 12pm on your day of departure.

Am I allowed to park my Vehicle by my tent?

Yes but, please be sensible when it is raining, also (when dark) please park by the tennis court, it is a short walk to any pitch.

Can I get a refund when I pay in advance?

Yes but, We will only issue refunds if at least one weeks notice is given in advance, however you are very welcome to choose another date.

What do I do when I arrive?

On arrival, please choose a spot where you’d like to pitch and we will come to you to collect payment and issue a wristband which is attatched to your tent.

Can I bring a dog?

Yes, we welcome friendly dogs at no extra charge.

Can I change my booking?

Yes, you can change your booking dates. The easiest way to do this is by creating a customer account with the same email address you used to make the booking. Alternatively, please use our contact us page..

Can we have a camp fire?

Yes, we hire firepits out at £15 which covers the duration of your stay. This comes with 1 bag of logs. Additional logs can then be purchased from us at £9 for a large bag.

Are there electric hook-up points?

Yes, there are 2 electric stations, each housing 2 plugs. However, these are not book-able, instead we operate a first-come-first-serve basis. Please note, they are on a meter which accepts £1 and £2 coins.

What are the prices?

Our price system is as follows: Adults: £12 per night, per adult.Under 15s: £9 per night, per child. Under 5s: £5 per night, per child.

Are there shower and toilet facilities?

Yes, we have a shower and toilet block which you will see on approach to the campsite near the tennis courts. There are additional toilet blocks at different locations on the campsite.

Are there plug sockets available to charge phones?

There are plug sockets available in the shower block which people are welcome to use to charge their phones.